Frequently Asked Questions

Everyone in NYS is eligible to receive Compassion calls.  Unsure?  Here's how to reach us:  

1. https://calendly.com/compassioncalls
2. email: compassioncalls@hashtag29llc.org
3. text: 518-805-4352

Not a problem! Anyone can request our service on your behalf.  For example. Neighbors hospitalized, living in residential long term or assisted living facilities, can use social worker phones.  Complete the neighbor form noting special circumstances. 

Messages are left on activated available voicemails.  

An additional Instagram subscriber benefit of free monthly calls, neighbors CAN contact Compassionate Calls for follow up social care assistance.

 We do not call on Sundays, or holidays.  Saturday by appointment only.  

At this time, personalized conversation times are prescheduled and structured.  However, members do have access to additional monthly services where available.

At this time, our service is provided in English only.  However, we intend to offer other languages soon.  Stay in touch using our keep in touch forms or current email.

We are a registered NYS Vendor and currently seeking recognition as a human service community social provider.  We will keep you posted on additional changes.

Safety is one our core values and aim to prevent harm.  Each person must affirm no legal action or negativity exists against  referring neighbor.  Legal action will be taken to the fullest extent of the law against any threats or violators.